Mahindra Spares Enterprise has introduced that customary real spare elements for Mahindra automobiles will now be obtainable on-line on M2ALL.com – Mahindra Group's official e-store. Mahindra passenger-vehicle house owners will have the ability to buy real spare elements for his or her car from 20 cities throughout India, all facilitating doorstep supply.
The corporate says that the shoppers will now have the ability to seek for elements based mostly on key phrases or half numbers and use filters to simplify their search on the Mahindra web site. The portal consists of an image catalogue of elements, the place product pages have all the required info together with a short description, half quantity, newest value and car/variant compatibility.
Along with genuine merchandise, the portal additionally affords clients the usual Mahindra Spares guarantee coverage, and when it comes to buyer queries, the corporate has a devoted back-end assist staff, obtainable 24×7 over chat, emails and cellphone calls.
Hemant Sikka, president and chief buy officer, Powerol and spares enterprise, Mahindra & Mahindra, mentioned, “At Mahindra, we’re pushed by customer-centricity and repeatedly try to provide one of the best services and products to our clients. Simple and immediate availability of Mahindra Real spare elements is the important thing to curb the sale of counterfeit elements and guarantee security and optimum efficiency of our automobiles. I’m assured that the straightforward availability of Mahindra Real spare elements on-line by way of M2ALL.com will vastly improve our clients’ satisfaction ranges.”
At the moment, Mahindra has obtained its spares enterprise channel companions on board as sellers to offer a immediate provide of elements to clients in India. The corporate has listed over 1,000 generally bought aftermarket elements on the e-store, which Mahindra says will likely be up to date frequently, based mostly on buyer necessities.
The spare elements enterprise unit caters to the necessities of Mahindra automobiles and tractors utilized by clients. As a part of its enlargement technique, the enterprise unit plans to create hubs throughout India to cater to the fast-growing demand for real spare elements.